Chris Ducker

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7 Ways to get Your Inbox Under Control and Regain Your Entrepreneurial Sanity!

October 17, 2012 by Chris 44 Comments

Get Your Email Inbox Under ControlEmail is probably the biggest time-sucker for every and any entrepreneur working hard to create, build and run a business in today’s economy.

I’ve struggled with it myself in the past, but I’m happy to say I now have it very much under control – and it was all because of a handful of steps I incorporated into my daily work life.

A couple of days ago my buddy, Leslie Samuel published a post outlining changes that he was making in order to better manage his time and especially communication with followers and customers. This prompted me to shoot this video, which I hope will help bring some calm to the entrepreneurial storm, known simply as ‘Inbox Hell’.

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How to Easily Share an Individual Facebook Status on Twitter, or Anywhere Else!

October 15, 2012 by Chris 25 Comments

How to Share a Facebook Status Elsewhere OnlineFollowing a recent video tutorial that I did on How to Update to the New Twitter Profile, which was well received, I thought I’d do another quickie for you, based on a really cool Facebook ‘cheat’ that I discovered recently.

It’s so cool and has the ability to really get people to ‘tune in’ on a specific status you post on your Facebook page – instead of having to roam around your entire page to find something.

I appreciate that some of you might have already discovered this for yourself – if so, please feel free to check out any of the other great articles on the site!

However, I know that a lot of my readers / followers online are really only just getting started with discovering all this ‘online stuff’, hence me getting all excited about bringing this tip to you! Plus, it goes to show you… I’ve been getting more and more active online over the last few years and I only just discovered this myself a few weeks ago (yes, I appreciate that this admission might make me look a little silly – oh, well..!). Check out the short video below for all to be revealed:

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The ‘New Business’ Manifesto

October 4, 2012 by Chris 53 Comments

New Business Manifesto

Throughout the course of a normal week, I’ll receive hundreds of questions from small business owners and startup entrepreneurs on the subject of starting and growing companies in today’s incredibly fast moving business world.

A lot of the time they are via our Facebook Community, and I’ll reply there directly. Sometimes its on Twitter, and some times via email. Bottom line: I freakin’ love hearing from you – regardless of how you reach out. So, please don’t stop!

One thing that I really love is the fact that the large majority of these messages come in from people that have already taken and finished my free training course, the ‘New Business’ Bootcamp, giving them a great kickstart in the process!

But, growing a business in today’s market is not just about learning how to blog, podcast, how to utilize online video, or work with virtual assistants (to name a few of the subjects tackled in the bootcamp). It’s also just as important to have the right mindset, than it is to have the skills!

We need to encapsulate EVERYTHING that we should ALL be about, in regards to changing the way we startup, market and build our businesses in today’s economy, so I bring to you, the ‘New Business’ Manifesto!

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10 Simple Steps to Unleashing the Thought Leader Within You!

September 28, 2012 by Chris 25 Comments

Thought Leader, Public SpeakingEvery entrepreneur in their right mind should be working their tail off to be seen as a thought leader – someone who innovates and leads – in their industry.

In the ‘olden days’ of business, this would have meant putting in those 10,000 hours that everyone assumes you need to clock-up to get yourself to ‘expert status’ in a chosen niche. However, as I’ve been saying time and time again recently – things have changed.

We’re no longer in the 80’s, where the thought of small businesses having a client base all around the world was just as far fetched as the idea of being able to converse with those customers using something as ridiculous as ‘electronic mail’ – even though email is now the number one ‘tool’ used in business every minute of every day.

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35 ‘New Media’ Marketing Tips, from Top ‘New Media’ Experts!

September 24, 2012 by Chris 74 Comments

I’ve been knocked sideways by how fast some entrepreneurs create, launch and catapult a business to success in recent years.

They seem to be fully immersed in the New Business Manifesto way of life!

All you need to do is flick through the pages of Entrepreneur magazine, or tune into ‘Tech Stars’ on Bloomberg to see how the movers and shakers of the new economy are getting shit done in todays business world.

As an entrepreneur, it’s incredibly exciting to see!

So, I decided to go out and grab ahold of the people that are making a difference in what they are doing in the business world, and more importantly HOW they’re doing it. What follows, in no particular order, is their answers to one very simple question.

I’ll kick things off, if thats okay with you…

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Announcing the Launch of My FREE 7-Day ‘New Business’ Bootcamp!

September 14, 2012 by Chris 70 Comments

Thanks for dropping by on this important day for me. After weeks (in fact a couple of months, lets face it!) of hard work, lots of tweaks and even a few sleepless nights, we’re finally here with the launch of my new site, and my free ‘New Business’ Bootcamp course.

I would like to say, right here and now, a massive thank you to everyone for their support over the last couple of months, and for being so patient with me as I put together the final touches to the site, the bootcamp and everything else that went along with reinventing my online brand.

I think it came out pretty good – what do you think?!

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What’s the No.1 Trait, or Characteristic of a Successful Entrepreneur?

May 7, 2012 by Chris 27 Comments

Traits and Characteristics of a Successful EntrepreneurOver the weekend of May 11-13, 2012 I was surrounded by hard working, existing and wannabe entrepreneurs. I was mixing it up with the best that Cebu (along with neighboring islands, and countries for that matter!) had to offer in the tech startup game, as we all celebrated the first ever Startup Weekend in the Queen City of the South!

I was asked to be a Mentor at the event, which was rather coincidental, as I picked up the Startup Weekend book on my way back from BlogWorld Expo in LA, in November 2011, where I spoke on the subject of bloggers working with virtual assistants to build their online brands and businesses – but, I didn’t get the chance to actually read the book until the beginning of the new year.

No more than a couple of weeks after I had finished the last page of the book, I was invited to take part in the first event, right here in my adopted hometown of Cebu City. Of course, I accepted.

The festivities of the weekend business opportunities got me thinking…

My Question

Throughout the course of my preparations for the weekend, I got to asking myself ‘What does it take to be an Entrepreneur?’, or more specifically, what are the ‘Important traits and characteristics of a successful entrepreneur?’. Hence today’s post…

If you have a strong opinion on this already, comment at will below (after reading my opinion, obviously!) – if not, then check out the video below, from the team behind Startup Weekend, for a little inspiration.

My Opinion

As far as I’m concerned, to become a successful entrepreneur you need to be someone that isn’t looking to make a quick buck. You need to be ready and willing to work your ass off – for years, quite frankly – to be able to achieve your dreams. You also need to truly understand the way people (your prospective customers!) think, as well as understanding what they want and need; the problems they have – and more importantly – how to create, package and present products and services that solve those problems.

However, without a doubt, the single most important trait of a successful entrepreneur, in my book anyway, is of originality.

If you’re not original you can forget it. If you’re not willing to brainstorm and mind-map until your ears bleed to come up with that one original idea that you know will solve a problem for a certain demographic, then you can also forget it.

Likewise, if you’re looking for a fast-track to success, diving in on a whim, potentially second-guessing things or worst yet, copying other peoples ideas, then you can also forget it. You’ll never be a successful entrepreneur.

Think about it. When was the last time you saw an insanely successful entrepreneur who wasn’t original? Who wasn’t innovative?

I’d love to hear what you have to say on this topic, so please comment below, and as always, thank you for getting involved and making the community here the hustlin’, bustlin’ entrepreneurial tribe that it is!

Get Smart – 3 Things Entrepreneurs Should Hand Over to the Experts!

April 28, 2012 by Chris 46 Comments

Entrepreneurs: Leave it to the Pro'sAs entrepreneurs we have a thousand ideas a minute and not enough hours in the day to think about ’em!

If you’re just starting out, bootstrapping, growing – you’re no doubt doing long hours and tiring yourself out. That’s okay. It’s expected. A lot of the time you ARE the only one that can take care of a certain task, or project. However, a lot of the time there are certain tasks that you shouldn’t even be thinking about getting involved with (unless you’re an expert in that particular subject).

Today, I thought it might be good to look into this a little more.

Here are my ‘Top 3 Things’ that Remarkable Entrepreneurs should certainly leave to the people that do them every day for a living. By having this type of ‘Delegation Mindset’ we can a) work a few less hours, and b) genuinely get better quality work output.

When you’re done reading, I’d love to hear what else you think startup business owners shouldn’t be attempting themselves, instead delegating to the pro’s.

#1 – Any type of Graphic Design or Web Design / Development

Here’s a true story, involving… me… 3-odd years ago when I started to play around online for the first time, I decided that I could buy a customizable WordPress blog theme, spend a few hours tweaking it to the way I wanted it to look and then go live with my first blog post.

FACT – Business owners are, 9/10 times, perfectionists. 

That afternoon turned into the evening, which turned into the wee hours of the night. It was 4am by the time I had finished ‘tweaking’ everything and the blog I was trying to set-up still didn’t look the way I wanted it to. I was tired, frustrated and overall, I felt deflated about the whole thing.

The next day I sent it onto a Web Development guy that I knew in Manila, telling him what I wanted and even attached a couple of sketches I had put together in regards to the way I wanted the homepage to look. Just 6-hours later I had my blog online and looking exactly the way I wanted it to!

This story will no doubt ring home with a lot of other entrepreneurs that might read this post. The moral of the story – get the professionals to rock out great looking logos, business cards, flyers and websites – whilst you focus on the income generating tasks, such as writing sales copy for your website landing page, or spending time with your number one client on the golf course! 

#2 – SEO and ‘Online Marketing’ Tasks

This is probably one of the toughest topics I had getting to grips with when I started getting active online, in regards to promoting and marketing my business on the internet. That has changed a lot over time, obviously, as I have become a lot more knowledgeable on the subject by reading a ton of books, trail and error and asking as many questions (to those that ‘know’) as possible!

As someone who came from a very traditional, brick ‘n mortar business background (and who’s largest company, presently, is still very much in that category), I struggled with understanding SEO concepts. I soon learned that marketing a business online is a lot, LOT different to marketing one in the ‘real’, offline world.

From day one, I paid someone else to do it for me. Someone that had experience and understood Google and how ‘ranking’ worked, etc. And it paid off – for sure. Nowadays even though I’m a little more involved with the general strategies that we implement online, I still pay other people to do it for me, and I know one thing for sure…

If I had’ve even attempted to do this type of work myself when I was starting out, it would have been a complete disaster.

SUGGESTED LISTENING: Check out Episode 42 of the VBL Podcast with marketing professional David Meerman Scott for some of the most up-to-date marketing ideas and concepts for small business available anywhere online. David is a genius at this stuff!

#3 – Everyday, Repetitive Tasks

Being who I am, and doing what I do – this one is kind of a no-brainer.

Call it ‘working with a virtual assistant‘, or ‘outsourcing‘, or whatever you like – offloading the types of tasks that bog you down everyday as a hard working, ball-busting startup entrepreneur is just plain, good business strategy.

Whether you have to do a ton of online research; frequently have to update your social media channels; handle boring, repetitive book-keeping tasks; update your website content regularly; handle your calendar (note – I am terrible at this, and would be lost without my personal assistant doing it for me!); reply to boat-load of daily email inquiries or simply have to transcribe audio or video files, delegating work to other people, nowadays, as simple as 1, 2, 3.

Off-loading these types of everyday ‘busy tasks’, as I call them, is a great way to leverage your time, allowing yourself to get more done, with less effort and really focus on growing your business. At first that might mean spending more time on marketing concepts, or packaging ideas for your launch product. Down the road it could mean that you have more time to spend on putting processes in place for your growing empire.

Either way, working with VA’s and other types of professionals, people that do this stuff for a living everyday, is great business sense and you’ll enjoy the benefits of it, I’m sure.

That about wraps up my ‘quickie list’. Although, like I said, I’d love to hear from you on any other types of tasks, projects or processes that you feel startup entrepreneurs should simply hand over to the people ‘that know’, instead of attempting to do it all themselves.

Comment below, and lets see if we can get a bit of a conversation going!

The Top 5 Things Remarkable Entrepreneurs Should NEVER Do. Ever!

April 18, 2012 by Chris 36 Comments

You always hear about the important things that entrepreneurs should ‘do’ in order to become successful.

However, its rare that people talk about the things that business owners should NOT do when it comes to running and growing their businesses, on or offline.

In this post I’d like to serve up a few of those tips for you. And, I encourage you to make a list of your own (perhaps even based on your mistakes in the past) and even share a few tips for the VBL Tribe at the bottom of the post, in the comment section.

On your marks. Get set… GO!

#1 – NEVER Start a Business Just to Make Money

Every business owner that I have come across that has an insanely successful business, attributes that success to one thing, and one thing only – they love what they do!

We spend 60-70% of our waking hours ‘working’. Call me an idiot, but isn’t it a good idea if we spend that time working on something that involves passion – a product or service that we love (that ultimately will make us money), instead of simply working on ‘something’, just to ‘make’ money…?

I love what I do for a ‘living’. Every day I get up and get to work with a smile on my face. Talking with clients, creating content, spending time developing my staff (both on-site and virtual), developing new projects, reading, writing, eating – you get the gist of it, right…?

Do something you LOVE. And you’ll be a raving success.

#2 – NEVER Be Scared to Pivot, or Change Plans

The entrepreneur pivot is something that I’ve discussed before here at VBL and on other blogs and podcasts, whilst being interviewed, too.

It’s a subject that I’m really passionate about because it allows me as a business owner to never stop thinking about how to make something better. How to improve, evolve or make a difference.

Don’t get me wrong – its great to have a plan. Its essential, in fact. But, if you’re so caught up in that plan and following it step by step, you might just miss out on an opportunity to change something, even just a little thing, that could make your business all the more successful.

Keep an open mind and never stop thinking about ways to pivot in your business.

#3 – NEVER Blame Someone Else for Your Mistakes

We become entrepreneurs because we want to be our own boss, right? The head honcho, the big swinging dick.

If you screw up, drop the ball, under price your service or product, get beaten by a competitor on a local holiday battle, have your best manager quit on you, lose your biggest client – don’t blame anyone else.

You don’t necessarily have to blame yourself. But, the bottom line is that you are in charge. You’re the boss. And everything, always comes down to you.

Accept it. Embrace it. And go for it!

ESSENTIAL LISTENING: Check out this interview with best-selling author Jonathan Fields that I did for the VBL Podcast a while ago. There are so many golden business nuggets for you to devour, you’ll thank me – really!

#4 – NEVER Try to ‘Do It All’

I always say that entrepreneurs are a strange breed. We are – think about it.

At a recent speaking gig, I discussed how we, as entrepreneurs have what I like to call ‘Superhero Syndrome’. We like to think that we can do everything. That the world is a better place with us in charge and that we should make sure that we are the one that people look to for guidance all the time – to save the day… all the time.

Reality couldn’t be further from the truth.

What we should be is smart, hard-working business owners. When I say ‘smart’, I mean we work out what we’re good at and focus on that aspect of our business. We then bring in the best people we can a) find and b) afford to do the rest of the stuff needed to help our business explode into a huge success.

Entrepreneurs are not superheroes. Don’t try and be one.

#5 – NEVER Shackle Yourself to One Location. Become ‘Virtual’.

One of the reasons why I wanted to become a Virtual CEO was so that I could have the freedom I felt was required to continue to grow my business.

I wanted to work ON my business, instead of IN it.

Since freeing up myself to be able to only have to go into my company facilities (where 300-odd people work for me) once or twice a week (and normally for only a few hours at a time), I’ve encountered more success, more profits, more opportunities and… a much more enjoyable business lifestyle.

I believe that its an absolute requirement for entrepreneurs nowadays, that want to start and grow something remarkable, to be as flexible as possible when it comes to the way they run their businesses.

Becoming ‘virtual’ is the way to go.

FREEDOM TIP – Start by making a list of all the things that you do in your office (whether it be a facility, or a home office) on a daily basis. Then start highlighting the stuff that you NEED to be IN the office to be able to perform. You’ll be amazed, in this day and age with the technology that we have at our disposal, how few highlights will be on that list when you’re done! Nuff said.

What are things you’ve done in the past, as a business owner, that you would NEVER do again? Anyone got any further tips for the VBL Tribe? If so, please leave a comment below with your pearls of wisdom!

Mr. Business Owner – Suck it Up! You’re a Freakin’ Problem Solver!

April 16, 2012 by Chris 39 Comments

Being an entrepreneur, and in the early days of starting a business is much like being a duck on a pond.

Everything looks great above the water as the duck’s body (the business) glides effortlessly along the surface, with its beak standing out proud – whilst below the surface, the duck’s legs (the business owner) are peddling at 180mph to try and make sure that everything looks good above the water.

Over the weekend I was having lunch with a few friends at my house. It was the first time we’ve had guests around since I came out of spine surgery. There were 4 couples in attendance. Some good food, a little wine and some great conversations were on the horizon. I was really looking forward to it.

But, it was almost ruined for me, by one of the guys that was there – until I intervened.

Problems, Problems and More Problems!

My buddy (name witheld to protect the entrepreneurial innocent!) started his real estate business about a year ago, focusing on the higher-end market locally. We’ve met several times in the last 12-months and all he had to say was how well the business was going, that he wasn’t experiencing any major issues with marketing to the local cliental, or competition, etc. Everything sounded great!

However, on this occasion he took it upon himself to spoil as much of the first hour of the get-together as possible – by moaning, arguing (with himself mostly!) and generally admitting that all was not so calm on the pond, after all.

He was having problems with local competing real estate brokers and agencies.

He was having on-going problems with property owners that he rents places for, as well as property owners that want to get the best deal in utilizing his company to help sell their houses and condos.

And lastly, he was having major problems when dealing with potential tenants and buyers – having him run all over town, showing them this condo unit and that house, one after another – all in the blistering heat that currently is Cebu’s awesome summer season. This problem alone was the biggest for him as he felt that he didn’t have enough time to be able to strategize for growth, which was to be his major focus this year.

I simply had one thing to say to him…

Welcome to the World of Entrepreneurship.

With Problems, Come Solutions!

I learned a long time ago that the higher up the corporate ladder you climb, the bigger the problems that you have to deal with. God forbid, you decide to become a business owner yourself! At that point you’re the head honcho, the CEO, the President – whatever you want to call yourself.

Slice of ‘Reality Pie’, however – you’re the main problem solver!!! That’s it.

And as entrepreneurs, thats EXACTLY what we should be looking to embrace – solving problems for people (AKA. our customers). The more problems we solve, the more success our businesses become.

So, I sat down with my buddy for about 30mins, and these are the points that we worked on together as business solutions for small businesses, and ended up putting into place a bit of a ‘Mission List’, as he started calling it:

#1 – Stop Wasting Time

Firstly, he needed to sort through the ‘decent’ prospective tenants and buyers when they came in, only picking out the ones that he felt the most confident about becoming ‘A-List’ clients. He would then pass on the others to his assistant (who is good, and can work well when given instructions, I’ve met her on several occasions).

#2 – Tell People Why They Need You

He’s going to put together a ‘Why You NEED Me’ package (focusing on his USP) to give the owners that he works with, in helping them sell or rent their property. No more wasting time answering the same silly questions, or having to run around getting this document, and that piece of information together.

Everything is to be pre-arranged in a package that not only looks super professional, but also answers all the questions he runs into, in regards to these specific relationships all the time. The rest he can update on the FAQ section of his website (which is good).

#3 – Screw the Competition!

Local competition. Screw them!!! Nobody has the experience he does, that I know of.

The fact of the matter is, however, that its a local market, where the local, Filipino real estate brokers are very much in bed together (some even ‘working’ clients and splitting commissions, etc.). But, there is one MAJOR feather in my friends cap – he’s a foreigner (American). And the very large majority of the prospects that contact him are foreigners, too. So, he will leverage that with a new ‘no holds barred’ approach to relationship building and conversions through social media and other online channels.

These tips for marketing a small business, coupled together with a well run ship and a professional mindset should make all the difference.

#4 – Daily ‘Strategizing’ Time

His goal was/is to focus on growing his business this year. With the other points above, after a while of taking care of teething issues and ironing out the inevitable bumps that come with ‘change’, he should have spare time, every day, to work on his goal for 2012.

As mentioned, he’ll start becoming more active in social media, he’ll start blogging, shooting regular videos on the local scene here in Cebu, along with property ‘walk-thru’ clips  to put on his website and Facebook page, etc.

This is What We DO!

If you look carefully above you’ll see that the ‘problems’ as well as the ‘solutions’ I helped define for my friend’s business, can basically be successfully merged into ANY business – online, or offline.

They revolve around the following BASIC business principles:

  • Don’t waste time.
  • Make sure your USP (Unique Selling Proposition) is clearly defined and communicated.
  • Keep an eye on the competition – but, work SMART to beat ‘em.
  • Never stop planning for growth and expansion.

This is the entrepreneurial way of life.

Solving problems is right there at the top of the list. The thing is, from time to time we get frustrated dealing with the daily grind of running a business. And that IS what you’re doing for the first couple of years of any new venture – deal with the daily grind.

If you think being your own boss means checking your email whilst enjoying your morning coffee, publishing a blog post and then logging into Paypal in the evening to count your millions – think again!

After you’ve been in business for a while and you’ve achieved a certain level of success (and we all define success differently, remember that!), we can start developing plans to remove ourselves from our businesses a little. This might begin with just working in different locations. But, could develop into full blown trips away for a month at a time, or simply working from home four days a week and spending one full day in the office – its different for everyone.

So, the next time you get pissed off with dealing with a pain-in-the-butt client, or stressed out with competition copying an idea of yours, or with staff screwing up, or with suppliers raising prices on you, or with your better half moaning at you for not spending enough time with the kids – just breathe. Think about how to solve those problems, and then deal with them.

Become good at solving problems, and you WILL make it in the business world.

Have you come up with any solutions to business problems recently? Are you struggling with some right now, that perhaps the VBL Community could help you with? If so, we’d love to hear your insights and comments below.

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